Refund Policy | রিফান্ড পলিসি

Effective Date: 1 March 2025

At Qawmputer, we strive to provide a rewarding learning experience. However, if our offerings do not meet your expectations, we have established the following refund and exchange policies.

1.1 General Conditions for Refunds

General Conditions for Refunds Refunds are subject to the following conditions: Refund requests must be submitted via email to support@qawmputer.com. Refund eligibility requires compliance with all attendance and participation requirements for courses and subscriptions, as detailed below. Refunds will be denied under the following circumstances: Violation of Community Guidelines. If the course was purchased as part of an exchange for a prior refund. Enrolled course includes participation in a pre-assessment or if the participant fails the pre-assessment.

1.3 Course Refund

Course Refunds Course: Refund requests must be made before watching 33% of content. Refund requests will not be entertained after 24 hours of purchase. Live Course: Refund requests must be submitted within 24 hours from the starting time of the class.

1.4 Refund Process

Approved refunds will be processed back to the original payment method (e.g., bank account, mobile financial service, or card). Processing time is typically 10--15 business days from the date of refund approval. A confirmation email with the Transaction ID will be sent upon successful processing. Once the refund is processed, the associated course or subscription will be removed from the user's profile. Re-enrollment will require repurchase.

Qawmputer reserves the right to modify this refund and exchange policy at any time. We encourage users to review the policy periodically to stay informed.

Policy Changes

Qawmputer reserves the right to update this Privacy Policy as necessary. Users will be notified of significant changes, and continued use of our services after such changes constitutes acceptance of the updated terms.

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